We love working with our clients and providing exceptional personal service, as well as sharing our years of practical hands-on experience. We work from our office at home in Richmond, Nelson.
Darren and I would like to say a big thank you for the wonderful service you have provided Nelson Bays Security. We have been in business since 2002 and in that time we have had a few accounting firms assist us with our business and the past few years we have not had the most helpful advice and service. We did some research on the internet for local accounting firms and our decision was Your Accountant.
Your business was local to our suburb and you were also one of our clients and we felt it is good to support a business that supports our business. We had a meeting with you both and your knowledge and expertise with assisting us with our business was wonderful. We walked out of your office feeling "finally an accounting firm that listens to our needs and has their finger on the pulse”.
“We have known Tracy and Norman for a number of years and have recently moved our growing painting businesses accounting services to "Your Accountant."
They have been a great help with our accounting, including setting up our Company, payroll and Xero and all the things that running a small business entails. We would thoroughly recommend them to any business and look forward to their continued support in the future."
“I have had the pleasure of working with Tracy Coldicott for nearly 20 years; both in her capacity as a senior client manager at a Richmond Chartered Accountants and in her own accountancy business.
I have always appreciated her professionalism, attention to detail and her prompt friendly service. I have greatly valued Tracy’s advice regarding the financial side of my business. I would not hesitate to recommend Tracy to others in search of a skilled, trustworthy accountant."
"Tracy and Norman have been working with me since December 2009. They maintain a good and reliable accounting practice and are honest, knowledgeable, trustworthy, professional and always very pleasant to deal with. The mobile aspect of their service is great and all these factors make their business a success."
“We have known Tracy and Norman for over 20 years and they have always put our best interests first. We have found their approach very easy and friendly and have always made us feel welcome in their home or office at any time, and assured us with the right advice in what ever we have decided to do.
Tracy has looked after the books for our building business and we would not have succeeded in a good business without help from her and Norman.
In recent years, family members have bought a business themselves and we very quickly put them in the hands of Tracy and Norman. They immediately found them great to deal with and seem to have formed the same bond and rapport with them, that we have."
"We have worked with Tracy for a number of years and always found her accounting skills to be expert, efficient and trustworthy. When she moved on from her previous accountancy firm, we pursued her and requested that she continue to work with us.
We are indebted to both Tracy and Norman at Your Accountant Ltd for their professionalism and interest in our business affairs. Communication and availability is excellent and the turn-around email response within 24 hours is exceptional too!"
“Norman has trained me to use the Xero accounting system and he got the message through to me quite easily. Xero is just FANTASTIC – I can’t believe it is so simple and I feel like I am playing a game. If I have an enquiry about anything I am unsure of, I contact Xero or Norman and get a reply within the day – what more can you ask for!"
"Tracy and Norman prepare our annual Financial Statements and have set us up and trained us how to use Xero, which we love! Over the past 5-6 years they have advised us in regard to different business structures, employment options, tax, reconciling our accounts, and job costing analysis. They are always quick to reply, friendly, patient, easy to work with, and explain things in layman terms. We would recommend Tracy and Norman to other business owners."